Refund Policy

LSPDFR Enhanced Reborn memberships are billed through Patreon. Patreon processes your payment and manages your subscription - your billing dates, changing tier and cancelling all happen on your Patreon account. We supply the product: the plugin, members-only content and Discord perks. Nothing here limits the consumer rights you have where you live - where the law gives you more, the law wins.

Cancelling your membership

You can cancel at any time from your Patreon account. Cancelling stops any future billing and you keep access until the end of the period you have already paid for. Cancelling and refunding are separate things: even a payment that is not eligible for a refund can be cancelled to stop future charges.

Refunds

Memberships are generally non-refundableunless the law requires a refund or one is granted at discretion. Because Patreon takes the payment, refunds are handled under Patreon's policies. If you think you are owed a refund, contact us first at lspdfrenhanced@gmail.com - most problems are faster to fix than to refund, and we would rather sort out an issue than take your money for something that does not work.

If a refund is granted, the access it paid for ends with it - including any build you have already downloaded and activated - and the plugin stops activating. This is not a penalty: become a member again and your access comes straight back.

Statutory withdrawal rights

Where your country gives you a right to withdraw from a purchase, that right applies and overrides anything else on this page. Note the usual digital-content exception: the right to withdraw generally stops once you begin downloading or using digital content that you asked to receive immediately, and membership content is available as soon as your pledge is active.

If the product is faulty or not as described

This is separate from changing your mind, and your rights here are not affected by anything above. If members-only content is broken, undelivered, or materially not as described, email us at lspdfrenhanced@gmail.com and we will put it right or support your refund request.

Accidental renewals

If a membership renews when you did not mean it to, email us within 48 hours of the charge - provided you have not downloaded any members-only file since that renewal - and we will help you sort it out. We keep a record of members-only downloads and use it when we look at these requests.

Card disputes and chargebacks

Please come to us before raising a dispute with your bank or card issuer. A chargeback can suspend your access while it is reviewed and takes far longer than a refund. This does not affect your rights under card-scheme or consumer-protection rules.

Questions

See also our Terms of Service and Privacy Policy, or email lspdfrenhanced@gmail.com.